The Arkansas Tech University Office of Information Systems (OIS) has announced an enhancement to the ATU Account Management System (AMS) that will provide our users a secure and convenient new way to recover a forgotten password similar to what is used by many major websites.
Users may click on the “Forgot Password” link on the AMS page (https://ams.atu.edu). Doing so will require users to enter their user ID and recovery information (either cell phone or email) matching what they have previously provided and a password reset link will be sent.
OIS invites members of the university community to populate their recovery e-mail address and phone number so this new functionality will be available.
This may be achieved by clicking on the “Update Password Recovery Information” link in the personal information portlet on the home page at http://onetech.atu.edu.
With this new functionality in place, the ATU Campus Support Center will no longer be able to reset passwords. This change is planned for Feb. 1, 2018.
